How can we help you?

G Getting Started

• Installing the Widget
• Identifying Users
• Customizing the Widget
• Creating a Project

A Announcements

• Creating an Announcement
• Display Formats
• Targeting User Segments
• Emoji Reactions

F Feature Requests

• Managing Feature Requests
• How Voting Works
• Public Roadmap
• Categories and Statuses

L Live Chat

• Chat Overview
• Replying to Conversations
• Sharing Images
• Using the Emoji Picker

U Users & Segments

• User Profiles
• Custom Properties
• Segment Targeting

A Account & Settings

• Widget Appearance Settings
• Language and Translations
• Billing and Plans

A AI Agent

• AI Agent overview
• Training the AI agent
• Snippets and unanswered questions
• Setting the AI agent's behavior
• Actions: letting the agent look things up
• See 1 more

E Email

• Email overview
• Setting up your sending domain
• Sending through your own SMTP server
• Designing email templates
• Sending a campaign
• See 5 more

P Product tours

• Product tours overview
• Building a tour in your app
• Adding a step without opening your app
• Moving between pages, tours and app actions
• Who sees a tour, and how often
• See 2 more